Terms & Conditions
At SHOOT BABY! we respect your privacy and as such your personal details will be kept safe and confidential and will not be disclosed, exchanged or sold unless otherwise required by law, and will only be used to process your order. Credit Card information is processed by Eway or Paypal. Please click here to read how Eway protects your information.
Data collected by this site is solely used to:
1. Take and fulfill customer orders
2. Administer and enhance the site and service
3. Only disclose information to third-parties for the delivery of goods
The Australian SHOOT BABY! store processes payments in Australian Dollars (AUD). Prices are inclusive of GST (10%) for Australian customers/residents only. Pricing may be changed at our discretion and without notice.
Customs, Duties & Taxes
Prices are inclusive of 10% GST (or 10% International Handling Fee). Please be aware that orders posted to outside of Australia may be subject to local Custom's duties and/or local taxes. Please check with your local authority to ascertain applicable rates. Any additional charge must be borne by the recipient. It is also possible that your parcel may be randomly selected (and delivery delayed) by Customs for random security checks, etc. SHOOT BABY! has no control over this and by placing an order with SHOOT BABY! you understand and accept that any Custom's duties and/or local taxes will have to be paid by yourself.
We trade in Australian Dollars (AUD) only.
SHOOT BABY! Australia uses PayPal to process it's transactions. With PayPal you can pay by Credit Card, your Bank account or your PayPal account.
Please ensure that payment is received by us within five business days of the sale. We reserve the right to relist the item and cancel the sale if payment is not received within five business days.
If a product you would like is listed as 'out of stock' please contact us and we will endeavour to order it for you or for you to be placed on a list to be one of the first to know when the item is back in stock. In the unlikely event that an item displayed becomes unavailable we will contact you to organize an alternative product, place the item on backorder for you or cancel the order.
If your order hasn't been shipped you may be able to cancel it by emailing us. Please include your Order Number.
Refund and Exchange Policy
SHOOT BABY! understands that Internet shopping is different from being able to pick-up and hold items the way you do in a conventional store. That is why we promise to provide the best products possible. However, if you are in anyway unhappy with your purchase we will cheerfully return/exchange the item/s provided:
1. All items are returned within 30 days of receipt. No exchange, credit or refund can be given after 30 days for change of mind or if you have made a wrong decision.
2. The product(s) must be as new, i.e. unused, unworn, unwashed, undamaged, unsoiled and in their original packaging and box/satchel.
3. Email us with the following details at hand: Your Name, Invoice Number, Product Name, Reason for Return and Request for replacement, exchange, credit or refund.
4. You will then be given further instructions from our staff.
Please note: Postage/shipping and handling of products is not refundable unless product is deemed faulty. Under no circumstances will a refund or credit be given if the products received are used, worn, washed, soiled, damaged or without original packaging and/or tags attached. These items will be returned to the customer with the customer responsible for any return shipping costs.
If you have requested a refund, a credit will be issued, via the same payment method used, usually within 7 days of receipt of returned goods. Please allow 2-10 days for the refund to appear in your account.
If exchanging the item you may select an alternative product, however if the replacement item is priced higher than the item exchanged you will be required to pay for the difference.
We charge a minimum shipping charge when replacing goods (unless faulty).
**Exceptions to Returnable Products**
Products offered on Sale are not returnable unless faulty. This type of sale is considered final. From time to time some products may be offered at a discounted price due to slight damaged or a small fault, this will be detailed on the product page. These items are also not returnable and the sale is considered final.
Insurance - Lost, Stolen or Damaged Parcels
In most instances, parcels are covered by SHOOT BABY! provided you have not authorised for the parcel/s to be left on your doorstep should nobody be there to sign for it.